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Operations

Operations

Seamless Work Management

SOPs, audits, and financials provide a sense of security by streamlining the overall workings of restaurants into smooth quality work.

Operations
STO Assist

Operations

Develop and Optimise SOPs:
Standards for Success

Clear and concise SOPs on food preparation, customer service, and finances all help create that consistency within them. Inevitably, efficient workflows and follow-through mean efficiency and elimination of errors on all levels of management.

Banking Audits:
Safeguarding and Transparency in Finance

Every transaction, deposit, and withdrawal should be recorded in the bank's books to avoid discrepancies and minimise financial loss. Regular audits maintain a clear trail of finances, which helps in better financial planning.

Cashup Audits:
Preventing Revenue Leakages

A streamlined cash-handling process can result in a significant loss of revenue. Cashup audits aid in the verification of the day's sales by checking the cash balance and finding any discrepancies, thus securing your financials.

Service Audits:
Enhancing Guest Experience

For retaining customers, the service level should be maintained as consistent and high-quality. Service audits track staff efficiency, order accuracy, and speed of service, which help identify areas for improvement and ensure that guests always receive an excellent experience.

POS Optimisation:
Maximising Efficiency with Technology

A streamlined Point of Sale, or POS, is important to efficient billing and inventory tracking order management. POS optimisation means restaurants no longer have the risk of human error, increases the precision of report-making, and most importantly service delivery speed.

Training & Development:
The Need for Excellence-Ready Staff

Proper training would make the employees understand the processes, increase efficiency, and produce excellent service. The structured training programs, for instance, in customer interaction, handling of food and POS systems usage have resulted in greater productivity and reduced turnover of staff.

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